We are happy to announce that you can now embed media into your surveys. You can for example add an audio clip from SoundCloud or a add a video from YouTube, etc. This is especially useful when you need your participants to e.g. watch a video before answering questions. Your participants do not need to leave your survey, which could lead to a higher drop-off rate. They can now simply watch the video directly in your questionnaire.
Videos, audio, and anything else that can be loaded in as an “iframe” can be embedded into your survey directly next to other content.
A while ago, we launched the ability for you to receive survey event notifications, such as receiving a new survey response, using Webhooks via our API.
We have just launched an update called Global Webhooks. These are Webhooks that can be created on an “account level”, meaning that all your surveys will be triggering the same set of webhooks automatically.
When you create your survey in multiple languages, a language selection page will be shown at the start of your survey. If you wanted to make a specific link always show a specific language, then you would have to set this in the link settings. You could then create multiple collectors, one per language.
We just launched a new update that makes this a little more flexible. Under your survey link, you will find a list of “Direct Language Links”.
These are the same as your survey link, except that they have a language code already appended to the URL. Anyone who visits a direct language link will be shown the relevant language directly. This means that you do not have to create one collector per language if you do not need to anyway.
We are always looking to make the tool more flexible. If you have some feedback about this or something else, then we would love to hear from you!
On each text field of your form questions, you can now specify which kind of answer should be given. If you have a field in your form that specifically asks for an email address, then you can set the “input type” of that field to be “email”.
We will then make sure only email addresses can be submitted from that field. The same can be set for fields where you would only like numbers to be entered.
Currently, you can restrict inputs to “email” or “number”. By default, there is no restriction and your participants can enter any values.
If you have some feedback or some of your own use cases, which would require additional input restriction types, please let us know!
You can now “pin” an answer option or a table row to the beginning or the end of the list. This is especially useful when you have applied a sorting order such as “random” to your question, but want a specific option to stay at the top or bottom.
When a choice is “pinned”, it will not be included in the applied sorting order. It will always stay in the same position. You will be able to pin choices/rows on many question types including Drop-Down lists, Multiple Choice Tables, and more. How it works is explained here: Answer Pinning
It is small features like this that help make the tool better, and best of all, it was added due to great feedback from our users. If you have some feedback of your own, please let us know!
Translating your survey into multiple languages can take a lot of time, especially on a survey with many questions. We have just launched a new feature in the tool that will allow you to automatically translate your online survey content.
With the click of a button, any content in your survey language, which has not yet been translated, will be automatically translated by Google Translate, one of the most widely used translators on the web.
As you may know, automatic translations are not perfect, so it is recommended that you review the translations once they have been made. If you are allowing external translators access to translate your survey, then they will also be able to auto-translate the content.
We feel that this is a great way to speed up the translation process for you and hope you find it to be a useful addition to the tool.
For a while now, you have had the ability to create your survey in multiple languages. However, translating survey texts into multiple languages can take a lot of time, and in some cases, you simply may not have the ability to translate into all the languages you need.
We are happy to announce that you can now share access to the translation overview for each separate language via a private translation link.
This new feature gives you the ability to delegate the translation work to external translators, colleagues, or anyone who will take care of the translations for you. Whoever has access to a translation link will be able to enter and edit the translations for a specific language. Once the translations are complete, you can simply withdraw access with the click of a button.
We think this is a great addition to the tool and hope it makes translating your survey easier for you.
We have just launched an update that will allow you to change the default values in your exported survey responses. For example, by default, if a user selected answer “Yes”, you will find “Yes” in the Excel export. This update will allow you to override the exported value for closed question types. For example, you can override “Yes” to become “1” and “No” to become “0”, etc.
This allows you to format your exported data exactly how you need it. You can set up your custom export values even before you have collected any responses, meaning, when the responses do start to come in, your exported values are already the way you need them.
We are happy to include this feature for you and think it is yet another great step forward in allowing you to customize SurveyHero to suit your needs.
Following up on the launch of our new Report API, we are happy to announce that you can now also export tabulated data from your online survey as Excel or CSV file.
Previously, Excel and CSV export was only available for the “Individual Response” data, that lists every response from your results one by one. The summarized “Report” data did only offer PDF export. This has now been extended.
The exported tabulated report file will contain data from questions that have values which can be summarized (aggregated or tabulated). Open text answers are available via the “Individual Responses” export.
We are happy to include these new export options for you and hope you find them a useful addition to the tool when analyzing your survey results.