Account-Wide Webhooks

A while ago, we launched the ability for you to receive survey event notifications, such as receiving a new survey response, using Webhooks via our API.

We have just launched an update called Global Webhooks. These are Webhooks that can be created on an “account level”, meaning that all your surveys will be triggering the same set of webhooks automatically.

You can view the documentation here: Global Webhooks Documentation

This is great for when you would like to always receive notifications from all of your current and future surveys, without having to remember to create a Webhook every time.

If you have some feedback or would like to be notified when we make more updates to Webhooks, please let us know!

Track your Survey with Google Analytics

We are happy to announce that you can now add your own Google Analytics Tracking ID to your survey. This is a great way for you to gain further insights about your survey and participants.

Google Analytics Setting

Simply add your Tracking ID and we will then include the relevant scripts in your live survey for you.

If you have some feedback or have some other analytics integrations which you would like to see in the tool, please let us know!

Add Survey Language to your Survey Links

When you create your survey in multiple languages, a language selection page will be shown at the start of your survey. If you wanted to make a specific link always show a specific language, then you would have to set this in the link settings. You could then create multiple collectors, one per language.

We just launched a new update that makes this a little more flexible. Under your survey link, you will find a list of “Direct Language Links”.

Direct Language Links in Collector Settings

These are the same as your survey link, except that they have a language code already appended to the URL. Anyone who visits a direct language link will be shown the relevant language directly. This means that you do not have to create one collector per language if you do not need to anyway.

We are always looking to make the tool more flexible. If you have some feedback about this or something else, then we would love to hear from you!

Restrict Input Type for Open Text Questions

On each text field of your form questions, you can now specify which kind of answer should be given. If you have a field in your form that specifically asks for an email address, then you can set the “input type” of that field to be “email”.

We will then make sure only email addresses can be submitted from that field. The same can be set for fields where you would only like numbers to be entered.

Example of adding a restricted type to an input on a form question

Currently, you can restrict inputs to “email” or “number”. By default, there is no restriction and your participants can enter any values.

If you have some feedback or some of your own use cases, which would require additional input restriction types, please let us know!

Pin Answer Options to Top or Bottom of Question

You can now “pin” an answer option or a table row to the beginning or the end of the list. This is especially useful when you have applied a sorting order such as “random” to your question, but want a specific option to stay at the top or bottom.

Example of a pinned choice on a multiple-choice question
Example of a pinned choice on a multiple-choice question

When a choice is “pinned”, it will not be included in the applied sorting order. It will always stay in the same position. You will be able to pin choices/rows on many question types including Drop-Down lists, Multiple Choice Tables, and more. How it works is explained here: Answer Pinning

It is small features like this that help make the tool better, and best of all, it was added due to great feedback from our users. If you have some feedback of your own, please let us know!

Automatically Translate your Survey with Google Translate

Translating your survey into multiple languages can take a lot of time, especially on a survey with many questions. We have just launched a new feature in the tool that will allow you to automatically translate your online survey content.

With the click of a button, any content in your survey language, which has not yet been translated, will be automatically translated by Google Translate, one of the most widely used translators on the web.

As you may know, automatic translations are not perfect, so it is recommended that you review the translations once they have been made. If you are allowing external translators access to translate your survey, then they will also be able to auto-translate the content.

We feel that this is a great way to speed up the translation process for you and hope you find it to be a useful addition to the tool.

Let Someone Else Translate your Online Survey Content

For a while now, you have had the ability to create your survey in multiple languages. However, translating survey texts into multiple languages can take a lot of time, and in some cases, you simply may not have the ability to translate into all the languages you need.

We are happy to announce that you can now share access to the translation overview for each separate language via a private translation link.

This new feature gives you the ability to delegate the translation work to external translators, colleagues, or anyone who will take care of the translations for you. Whoever has access to a translation link will be able to enter and edit the translations for a specific language. Once the translations are complete, you can simply withdraw access with the click of a button.

We think this is a great addition to the tool and hope it makes translating your survey easier for you.

You can find out all about translating your survey here:
Create your Online Survey in Multiple Languages

Change Default Values of your Exported Survey Responses

We have just launched an update that will allow you to change the default values in your exported survey responses. For example, by default, if a user selected answer “Yes”, you will find “Yes” in the Excel export. This update will allow you to override the exported value for closed question types. For example, you can override “Yes” to become “1” and “No” to become “0”, etc.

This allows you to format your exported data exactly how you need it. You can set up your custom export values even before you have collected any responses, meaning, when the responses do start to come in, your exported values are already the way you need them.

We are happy to include this feature for you and think it is yet another great step forward in allowing you to customize SurveyHero to suit your needs.

Export Tabulated Result Data from your Online Survey

Following up on the launch of our new Report API, we are happy to
announce that you can now also export tabulated data from your online survey as Excel or CSV file.

Previously, Excel and CSV export was only available for the “Individual Response” data, that lists every response from your results one by one. The summarized “Report” data did only offer PDF export. This has now been extended.

Available Options for Exporting Results

The exported tabulated report file will contain data from questions that have values which can be summarized (aggregated or tabulated). Open text answers are available via the “Individual Responses” export.

Example Report Export

We are happy to include these new export options for you and hope you find them a useful addition to the tool when analyzing your survey results.

Get Tabulated Results from your Survey using the Report API

Last year we launched our Developer API, allowing you to fetch live data from your surveys, such as question content and individual responses with answers.

We are happy to announce that we have just launched the Report API. This new extension to our API will allow you to fetch tabulated results from your survey.

When you use the Report API, we will take all your responses and collate the data for you behind the scenes. This means you will be able to fetch aggregated data for each question in your survey and see how many times and what percentage an answer was chosen. Depending on the question type, you will be able to see averages and other statistical values as well.

We have updated our API documentation to get you started as quickly as possible with the Report API: SurveyHero Report API Documentation

Your feedback is very welcome and if you need to be able to do something programmatically that is not possible yet, please let us know!