Filter your Online Survey Responses with Cross Tabulation

We are happy to announce today that we have taken survey reporting to the next level by introducing the “Cross Tabulation” filter.

Sharing your online survey with a wide variety of participants is a great way to get rich and informative data in your survey report. Although having all of the responses bundled together in the report provides a great overview, on many occasions it would be nice to focus on a specific group.

Now, with Cross Tabulation, you can filter your survey results based on answers provided by your participants. When the filter is set, all of the results in the report will be updated, showing you only data based on the responses from participants who answered what you have filtered.

You can set “cross tab” filters on any closed question in your survey. For example, question “How old are you?” could have a filter set on “25 – 34”. You will then only see aggregated results – across your entire report – of participants who have answered the question with “25 – 34”.

This was a popular feature request and we are delighted to be able to include it in the tool for you.

For more information, check out our help article here:
How to filter your Online Survey Responses using Cross Tabulation

Organize your Online Surveys with Labels

We have just launched the ability for you to organize your surveys into categories using labels. Like “folders”, this lets you group your surveys into different categories, allowing you to tidy up your workspace, in case that you have many different surveys.

Unlike working with folders, you can assign multiple labels to one single survey. For example, you may want to label your “template” surveys with the “Template” label but also with the “Work” label. This makes it even easier to find the survey you are looking for. You can create as many labels as you need.

We think this is a really flexible way for you to organize your surveys and hope you find it as useful as we do!

For more information on survey labels, see here: How to organize your online surveys with labels

Toggle your Question Description

Adding a description to your question is a great way to provide further information to your participants about what the question is about. However, sometimes description texts can be quite long and end up cluttering your questionnaire.

We have just launched a new feature that will allow you to initially hide question descriptions.

When this setting is active on your question, the description will be initially hidden, and the participant will be able to toggle it on and off using the tooltip icon that has been added.

For information on how to activate this setting see here:
How to hide the question description

Access your Online Survey Data with our Developer API

We are happy to announce that our Developer API is now available!

You can utilize the REST API to fetch live data from your surveys including not only details about the survey itself, but also all the responses and answers as well.

To get you started as quickly as possible, we have fully documented everything for you. The documentation will guide you through authentication and present all the different endpoints that can be consumed.

You can view the documentation here: SurveyHero API Documentation

We will be continuously adding new and exciting capabilities to the API. Your feedback is very welcome and if you need to be able to do something programmatically that is not possible yet, please let us know!

Survey Redirection with Skip Logic

It is common practice to ask some screening questions at the beginning of your survey to “screen out” participants who do not qualify for your target audience. Until now, you could only screen them out by sending them to the “Thank You” page of your survey. This is the same page that participants see, who completed the survey.

We have now made an update to our Skip Logic feature that will allow you to redirect participants to external URLs based on whatever answer they choose, making participant screening extremely easy to implement.

This is also useful to you if you are using a panel provider to reach your participants. They will more than likely provide you with links such as “screen-out”, “quota full”, “complete”, etc., all of which is now easy to set up thanks to this update.

Find out more here: Creating Complex Online Surveys with Skip Logic

Filter Results by Custom Date Range

Up until now, you could only filter by set date ranges, such as 7 days, 14 days, etc. We have just launched a new update which makes it now possible for you to specify any date range you need by using date pickers.

This is great if you only want to show the responses from the past few days for example.

Find out more about this and other result filters here:
Filter Survey Responses and Reports

Add Hyperlinks into your Online Survey

You can now add hyperlinks directly into the text of your online survey. This is especially great for when you need to link to an external resource for your participants to be able to effectively answer your questions.

We recommend to only add links to your questionnaire when necessary, because clicking on them will make your participants (temporarily) leave your survey. This may result in a higher drop-off rate.

Edit Responses from your Online Survey

We thought that a great way to start the year would be to roll out a new feature for you all!

You can now edit your online survey responses directly from within the tool. Simply visit “Responses”, open the response you need to alter and hit “Edit”.

You will be shown the entire questionnaire at once (no page breaks) with all original answers from your participant. You can then simply edit the answers as needed and hit “Save”.

There are many legitimate cases where it is useful to be able to alter survey responses, such as an obviously wrong answer that might skew your data or when you want to update some information that was submitted to you by other means, etc. With this new feature, you can now make super quick changes to responses and fix those mistakes.

This feature is available starting from the Business Plan.

Happy New Year and all the best for 2018 from everyone at SurveyHero!

New Question Type: Image Choice

We have a beautiful new question type for you! The “Image Choice” question will allow you to create multiple choice style questions using images as the possible answers.

This is great for getting feedback on things like photographs, designs, logos, etc. You can even allow participants to zoom into the image for a closer look.

Another great use case for the Image Choice question type is to use images as a “scale”. For example, you could use icons or images of emojis to create something going from “sad” to “happy”.

Just like regular multiple choice questions, you can apply Skip Logic to create complex online surveys as well as define whether your participants can pick only one or multiple choices. If you let them choose multiple choices, you can even enforce a minimum and/or maximum number of choices (e.g. “exactly 3 choices”).

We think this is a great addition to the tool and look forward to seeing the interesting and creative ways you will use it in your surveys.

Pause and Resume Survey Participation

The longer your survey is, the longer it will take for your participants to answer everything. If you are creating surveys with many questions, then you run the risk of participants leaving your questionnaire without completing it first.

We have just added a new option in your collector settings to help tackle this problem. You can now toggle the ability for participants to be able to pause and resume their participation, at any time, with a “Resume Link” that we will automatically generate.

When clicking the “Pause and Get Resume Link” button, we will automatically save all existing answers, including the ones on the current page. The participant will then see their unique “Resume Link” that they can use to pick up their participation again. They can open this link at any later time on any device. For example, they can start your survey in the office on their computer, pause, and resume on their smartphone on the way home.

When the participant decides to resume their participation, they will be taken to exactly where they left off when they paused and will see the answers that they had previously entered.