Get Survey Event Notifications via Webhooks

We are happy to announce that you can now create “Webhooks” via our API, to get notified when certain events happen in your online survey, such as receiving a new survey response.

You will be able to manage your Webhooks yourself and can create as many as you need for your application. To get you started as quickly as possible, we have fully documented everything for you.

You can view the documentation here: SurveyHero Webhooks Documentation

Right now, you can be programmatically notified about new survey responses in real-time. We will be adding more events over time. If you would like to be notified about other survey events via Webhooks then please get in touch!

Create Online Surveys in Right-To-Left Languages

We have just launched an update to the tool that enables support for “right-to-left” (RTL) languages such as Arabic, Hebrew, Urdu, etc.

In your multilingual surveys, the design and layout of your questionnaire will automatically adapt to suit the language that your participant selects.

RTL Language

Everything from the scrollbar to the content will be positioned correctly. Entering answers into inputs will also be from right to left, just like RTL speaking participants are used to.

We think this is a great addition to the tool and helps us with our goal of making your surveys accessible to as many people as possible.

New “File Upload” Question

We are happy to announce that we have just launched a new question type that will allow your participants to upload files, which will then be available for you to download in the response.

Upload Example

The File Upload question can be customized to only allow certain file types and file sizes (currently up to 25 MB). If you require multiple files from the participant, you can simply add multiple File Upload questions to your survey.

This is a great way to ask your participants for additional information, such as a Word or PDF document, an image or video, etc. This new question type is also optimized for mobile device, making it easy for your participants to e.g. snap a picture and upload it along with their response.

Report Example

In the survey report, you will be able to download the files one by one or all files bundled together as a .zip file.

We are happy to include this question type in the tool for you and hope you find it to be a useful addition to your online survey.

Add Full Width Images to your Online Survey

We have just launched a small update that will allow you to set any images you have in your online survey as “full width” images. This will make your images stretch to fully use the available width of your survey page.

If the image is at the beginning of a page, it will also stretch to the top of the page, making it a full width header.

Full Width Image

You can activate this setting from within the Image Element’s settings. The image will appear on the page from edge to edge and will also look great on mobile devices.

New Drag and Drop “Ranking” Question

We are happy to announce that we have another question type for you. The “Ranking” question allows your participants to order a list of choices by priority, opinion, etc., using drag and drop.

When a participant drops a choice into the right-side container, it will automatically be “ranked” by number.

Ranking Question

In your survey results, you will find detailed information about the ranking. The question’s items will be ordered by overall rank as well as show their distribution (how many times first, second, etc.).

Ranking Table

We are happy to include this question type in the tool for you and hope you find it to be a useful addition to your online survey.

Create Dynamic Online Surveys with URL Variables

We are happy to announce that you can now use URL variables to dynamically display content in your survey. URL variables are also called “GET parameter”, “query strings”, “hidden fields” or “hidden values” and can simply be added to your survey link.

This is especially useful to add a touch of personalization to your survey, e.g. including the participant’s name or a product name in a question.

As you can see in the image below, a placeholder {name} is used in the question text.

All you need to do to replace this placeholder is to append a URL variable (or GET parameter) to your survey link that matches the placeholder name:

The value of the parameter will then replace the placeholder you added in your survey:

There is no limit to the number of variables/placeholders. Just make sure that each participant receives their very own survey link (with the correct variables). The variables you add to the survey link will be saved along with the participant’s responses.

We look forward to seeing the interesting ways you will use this feature. You can find all details about this feature here: How to Add Dynamic Content into your Survey using URL Parameters

New Question Type: Slider

We are happy to announce that there is a new question type available for you to use in your online survey. The “Slider” question allows your participants to select a position between two poles (e.g. “Poor” vs “Great”) by simply moving the slider on a scale from whatever numeric range you define (e.g. -10 to 10, one step at a time).

The slider is fully responsive and works also great on mobile devices.

You will be able to see which positions your participants have selected in your survey results both within the tool and in your exports.

The Slider question is a classic online survey question and we are happy to now include it in the tool for you!

Fully Customize your Online Survey with Custom CSS

We have always made it very easy for you to style your questionnaires, by either choosing one of our many standard themes, or by simply creating your own layout with your own styles, colors, background image, and so on. Depending on your needs, however, this might not have been enough flexibility.

We are very happy to announce that you can now style your online surveys using your very own CSS code! This will allow you to fully customize the look and feel of your questionnaire to match your corporate design, brand or website.

Add Custom CSS

Cascading Style Sheets (CSS) is a coding language that is used to style pages on the web. With this new feature your web-team can add custom CSS directly into the code editor and it will be applied to your questionnaire.

For more information on how to add custom CSS, see here: How to apply your own, custom CSS

Dynamically Show or Hide Questions with Display Logic

We have just launched the ability for you to create dynamic online surveys using a new feature called “Display Logic”.

With Display Logic you can dynamically show/hide elements or entire pages from your participants based on their previous answers. For example, you could show a follow-up question if the participant has given a specific answer that requires more information.

Here is a very simple example of Display Logic in action:

Display Logic can of course also be used in combination with “Skip Logic“, which will allow you to create very complex surveys, while maintaining a very easy experience for your participants taking them.

We are really happy to bring the Display Logic feature to the tool for you and are looking forward to seeing what interesting and fun ways you will use it while creating your surveys!

For more information, check out our help article here:
How to Create Dynamic Online Surveys with Display Logic