Educational Discount for Students and Teachers

In order to support educational institutions, we are happy to announce that we have now launched our Educational Discount program. Both students and faculty members, such as educators and university staff and their members, can now benefit from a discount of 50% OFF our paid plans (with the exception of the Enterprise Plan).

You can apply for your Educational Discount in your SurveyHero account: Apply for Educational Discount

This is something that we have often been asked about and we are excited to make it available to you now. You are welcome to spread the word and let others know about this offer.

Please send anyone you think may be interested here: Educational Discount, or if you have some feedback, please let us know!

Account-Wide Webhooks

A while ago, we launched the ability for you to receive survey event notifications, such as receiving a new survey response, using Webhooks via our API.

We have just launched an update called Global Webhooks. These are Webhooks that can be created on an “account level”, meaning that all your surveys will be triggering the same set of webhooks automatically.

You can view the documentation here: Global Webhooks Documentation

This is great for when you would like to always receive notifications from all of your current and future surveys, without having to remember to create a Webhook every time.

If you have some feedback or would like to be notified when we make more updates to Webhooks, please let us know!

Accessibility Updates for your Online Surveys

We want your surveys to be as inclusive as possible and that is why we have recently launched some updates to make your surveys more accessible for participants who may have disabilities and may require third-party screen readers or rely heavily on keyboard navigation.

By reviewing the structure of our surveys and improving the underlying HTML tags following the WAI-ARIA specification, we have made dramatic improvements to the way screen readers interact with the survey content. We also reviewed how accessible each question type was when being answered by only using the keyboard.

Click on the screen recording below to see a survey which was controlled only with the keyboard:

Participation using only keyboard

It is possible to fully participate in our survey only using the keyboard. Every item is read aloud by screen readers, allowing people with impaired vision to complete it as well.

We are always looking for ways to improve the accessibility of our online surveys. If you, or your participants, have any feedback, or have faced some problems related to accessibility, then please let us know.

Track your Survey with Google Analytics

We are happy to announce that you can now add your own Google Analytics Tracking ID to your survey. This is a great way for you to gain further insights about your survey and participants.

Google Analytics Setting

Simply add your Tracking ID and we will then include the relevant scripts in your live survey for you.

If you have some feedback or have some other analytics integrations which you would like to see in the tool, please let us know!

Add Survey Language to your Survey Links

When you create your survey in multiple languages, a language selection page will be shown at the start of your survey. If you wanted to make a specific link always show a specific language, then you would have to set this in the link settings. You could then create multiple collectors, one per language.

We just launched a new update that makes this a little more flexible. Under your survey link, you will find a list of “Direct Language Links”.

Direct Language Links in Collector Settings

These are the same as your survey link, except that they have a language code already appended to the URL. Anyone who visits a direct language link will be shown the relevant language directly. This means that you do not have to create one collector per language if you do not need to anyway.

We are always looking to make the tool more flexible. If you have some feedback about this or something else, then we would love to hear from you!

Restrict Input Type for Open Text Questions

On each text field of your form questions, you can now specify which kind of answer should be given. If you have a field in your form that specifically asks for an email address, then you can set the “input type” of that field to be “email”.

We will then make sure only email addresses can be submitted from that field. The same can be set for fields where you would only like numbers to be entered.

Example of adding a restricted type to an input on a form question

Currently, you can restrict inputs to “email” or “number”. By default, there is no restriction and your participants can enter any values.

If you have some feedback or some of your own use cases, which would require additional input restriction types, please let us know!

Pin Answer Options to Top or Bottom of Question

You can now “pin” an answer option or a table row to the beginning or the end of the list. This is especially useful when you have applied a sorting order such as “random” to your question, but want a specific option to stay at the top or bottom.

Example of a pinned choice on a multiple-choice question
Example of a pinned choice on a multiple-choice question

When a choice is “pinned”, it will not be included in the applied sorting order. It will always stay in the same position. You will be able to pin choices/rows on many question types including Drop-Down lists, Multiple Choice Tables, and more. How it works is explained here: Answer Pinning

It is small features like this that help make the tool better, and best of all, it was added due to great feedback from our users. If you have some feedback of your own, please let us know!

Automatically Translate your Survey with Google Translate

Translating your survey into multiple languages can take a lot of time, especially on a survey with many questions. We have just launched a new feature in the tool that will allow you to automatically translate your online survey content.

With the click of a button, any content in your survey language, which has not yet been translated, will be automatically translated by Google Translate, one of the most widely used translators on the web.

As you may know, automatic translations are not perfect, so it is recommended that you review the translations once they have been made. If you are allowing external translators access to translate your survey, then they will also be able to auto-translate the content.

We feel that this is a great way to speed up the translation process for you and hope you find it to be a useful addition to the tool.

Let Someone Else Translate your Online Survey Content

For a while now, you have had the ability to create your survey in multiple languages. However, translating survey texts into multiple languages can take a lot of time, and in some cases, you simply may not have the ability to translate into all the languages you need.

We are happy to announce that you can now share access to the translation overview for each separate language via a private translation link.

This new feature gives you the ability to delegate the translation work to external translators, colleagues, or anyone who will take care of the translations for you. Whoever has access to a translation link will be able to enter and edit the translations for a specific language. Once the translations are complete, you can simply withdraw access with the click of a button.

We think this is a great addition to the tool and hope it makes translating your survey easier for you.

You can find out all about translating your survey here:
Create your Online Survey in Multiple Languages

Embed your Online Survey directly in your WordPress Website

We are happy to announce that we have just released the official SurveyHero WordPress plugin, making it easy for you to embed your online surveys into your WordPress website or blog.

WordPress is the most popular CMS choice for websites today and we are happy to offer you such an easy way to share your surveys with it.

You can find all details about the plugin and how it works here: 
How to Embed your Surveys into your WordPress Website