Brian Laughlan – SurveyHero Blog

Randomly Spread Participations Across Multiple Surveys

You can now create a single survey link that will redirect your participants randomly to one of many pre-defined surveys, allowing you to spread participations across multiple surveys. This is especially useful for monadic tests.

You simply create a new Multi-Survey Link and then define which surveys should be linked. When a participant visits your link, the system will randomly select one of your defined survey links and redirect to it.

You will be able to create Multi-Survey Links from within your account area here: My Account > Multi-Survey Links

You can always modify the surveys that are attached to the Multi-Survey Link, e.g. remove a specific survey variation once it has received enough responses.

Stay Organized and Archive your Old Surveys

Over time, you may have many old surveys in your account that are no longer in use, cluttering your survey overview and getting mixed up with more important live surveys.

We are happy to announce that you can now archive your old surveys instead of deleting them.

You can archive your survey from the survey overview. Archived surveys can be restored at any time or be permanently deleted when required.

When a survey is archived, it will be moved into the “Archived” label and no longer be shown in the drop-down menu.

Embed Videos and Other Media into your Online Survey

We are happy to announce that you can now embed media into your surveys. You can for example add an audio clip from SoundCloud or a add a video from YouTube, etc. This is especially useful when you need your participants to e.g. watch a video before answering questions. Your participants do not need to leave your survey, which could lead to a higher drop-off rate. They can now simply watch the video directly in your questionnaire.

Videos, audio, and anything else that can be loaded in as an “iframe” can be embedded into your survey directly next to other content.

You can see how it works with this example use case: How to Add a YouTube Video or any other Media to your Online Survey

Discount for Non-Profit Organizations

There are many organizations around the world that are doing amazing things to help others in need. We are very proud to announce that we will be supporting charitable and non-profit organizations by offering a discount of 50% OFF our premium plans.

You can find out more about what requirements are needed, as well as how you can benefit from this offer here: Discount for Nonprofits

If you are part of, or know someone who is part of, a not-for-profit organization then please get in touch with us. We would love to hear from you!

Educational Discount for Students and Teachers

In order to support educational institutions, we are happy to announce that we have now launched our Educational Discount program. Both students and faculty members, such as educators and university staff and their members, can now benefit from a discount of 50% OFF our paid plans (with the exception of the Enterprise Plan).

You can apply for your Educational Discount in your SurveyHero account: Apply for Educational Discount

This is something that we have often been asked about and we are excited to make it available to you now. You are welcome to spread the word and let others know about this offer.

Please send anyone you think may be interested here: Educational Discount, or if you have some feedback, please let us know!

Account-Wide Webhooks

A while ago, we launched the ability for you to receive survey event notifications, such as receiving a new survey response, using Webhooks via our API.

We have just launched an update called Global Webhooks. These are Webhooks that can be created on an “account level”, meaning that all your surveys will be triggering the same set of webhooks automatically.

You can view the documentation here: Global Webhooks Documentation

This is great for when you would like to always receive notifications from all of your current and future surveys, without having to remember to create a Webhook every time.

If you have some feedback or would like to be notified when we make more updates to Webhooks, please let us know!

Accessibility Updates for your Online Surveys

We want your surveys to be as inclusive as possible and that is why we have recently launched some updates to make your surveys more accessible for participants who may have disabilities and may require third-party screen readers or rely heavily on keyboard navigation.

By reviewing the structure of our surveys and improving the underlying HTML tags following the WAI-ARIA specification, we have made dramatic improvements to the way screen readers interact with the survey content. We also reviewed how accessible each question type was when being answered by only using the keyboard.

Click on the screen recording below to see a survey which was controlled only with the keyboard:

It is possible to fully participate in our survey only using the keyboard. Every item is read aloud by screen readers, allowing people with impaired vision to complete it as well.

We are always looking for ways to improve the accessibility of our online surveys. If you, or your participants, have any feedback, or have faced some problems related to accessibility, then please let us know.

Track your Survey with Google Analytics

We are happy to announce that you can now add your own Google Analytics Tracking ID to your survey. This is a great way for you to gain further insights about your survey and participants.

Simply add your Tracking ID and we will then include the relevant scripts in your live survey for you.

If you have some feedback or have some other analytics integrations which you would like to see in the tool, please let us know!

Add Survey Language to your Survey Links

When you create your survey in multiple languages, a language selection page will be shown at the start of your survey. If you wanted to make a specific link always show a specific language, then you would have to set this in the link settings. You could then create multiple collectors, one per language.

We just launched a new update that makes this a little more flexible. Under your survey link, you will find a list of “Direct Language Links”.

Direct Language Links in Collector Settings

These are the same as your survey link, except that they have a language code already appended to the URL. Anyone who visits a direct language link will be shown the relevant language directly. This means that you do not have to create one collector per language if you do not need to anyway.

We are always looking to make the tool more flexible. If you have some feedback about this or something else, then we would love to hear from you!

Restrict Input Type for Open Text Questions

On each text field of your form questions, you can now specify which kind of answer should be given. If you have a field in your form that specifically asks for an email address, then you can set the “input type” of that field to be “email”.

We will then make sure only email addresses can be submitted from that field. The same can be set for fields where you would only like numbers to be entered.

Example of adding a restricted type to an input on a form question

Currently, you can restrict inputs to “email” or “number”. By default, there is no restriction and your participants can enter any values.

If you have some feedback or some of your own use cases, which would require additional input restriction types, please let us know!