You can now “pin” an answer option or a table row to the beginning or the end of the list. This is especially useful when you have applied a sorting order such as “random” to your question, but want a specific option to stay at the top or bottom.
When a choice is “pinned”, it will not be included in the applied sorting order. It will always stay in the same position. You will be able to pin choices/rows on many question types including Drop-Down lists, Multiple Choice Tables, and more. How it works is explained here: Answer Pinning
It is small features like this that help make the tool better, and best of all, it was added due to great feedback from our users. If you have some feedback of your own, please let us know!
Translating your survey into multiple languages can take a lot of time, especially on a survey with many questions. We have just launched a new feature in the tool that will allow you to automatically translate your online survey content.
With the click of a button, any content in your survey language, which has not yet been translated, will be automatically translated by Google Translate, one of the most widely used translators on the web.
As you may know, automatic translations are not perfect, so it is recommended that you review the translations once they have been made. If you are allowing external translators access to translate your survey, then they will also be able to auto-translate the content.
We feel that this is a great way to speed up the translation process for you and hope you find it to be a useful addition to the tool.
For a while now, you have had the ability to create your survey in multiple languages. However, translating survey texts into multiple languages can take a lot of time, and in some cases, you simply may not have the ability to translate into all the languages you need.
We are happy to announce that you can now share access to the translation overview for each separate language via a private translation link.
This new feature gives you the ability to delegate the translation work to external translators, colleagues, or anyone who will take care of the translations for you. Whoever has access to a translation link will be able to enter and edit the translations for a specific language. Once the translations are complete, you can simply withdraw access with the click of a button.
We think this is a great addition to the tool and hope it makes translating your survey easier for you.
We have just launched an update that will allow you to change the default values in your exported survey responses. For example, by default, if a user selected answer “Yes”, you will find “Yes” in the Excel export. This update will allow you to override the exported value for closed question types. For example, you can override “Yes” to become “1” and “No” to become “0”, etc.
This allows you to format your exported data exactly how you need it. You can set up your custom export values even before you have collected any responses, meaning, when the responses do start to come in, your exported values are already the way you need them.
We are happy to include this feature for you and think it is yet another great step forward in allowing you to customize SurveyHero to suit your needs.
Following up on the launch of our new Report API, we are happy to announce that you can now also export tabulated data from your online survey as Excel or CSV file.
Previously, Excel and CSV export was only available for the “Individual Response” data, that lists every response from your results one by one. The summarized “Report” data did only offer PDF export. This has now been extended.
The exported tabulated report file will contain data from questions that have values which can be summarized (aggregated or tabulated). Open text answers are available via the “Individual Responses” export.
We are happy to include these new export options for you and hope you find them a useful addition to the tool when analyzing your survey results.
Last year we launched our Developer API, allowing you to fetch live data from your surveys, such as question content and individual responses with answers.
We are happy to announce that we have just launched the Report API. This new extension to our API will allow you to fetch tabulated results from your survey.
When you use the Report API, we will take all your responses and collate the data for you behind the scenes. This means you will be able to fetch aggregated data for each question in your survey and see how many times and what percentage an answer was chosen. Depending on the question type, you will be able to see averages and other statistical values as well.
We are happy to announce that you and your team members can now comment on charts and specific survey responses, enabling advanced collaboration for things like asking a team member to follow up on a customer requests, commenting on a customer’s response, etc.
Results can be commented in the “Individual Response” view, where you see each response one by one, as well as in the “Report” view, where you see the tabulated data across all responses.
Instead of sending feedback back and forth between many people via email, the new results commenting feature keeps everything tidy and in the correct place, saving time and streamlining team communication. Additionally, the comments are also included in the print versions of your results.
The ability to collaborate in teams is very valuable, and we are happy to evolve this even further for you, allowing for a very convenient way to communicate with each other about your survey results.
One of the most common ways for you to share your survey is to use a survey link. You can use this link to share your survey in an email, on social media, etc. However, sometimes you may want to share your survey on printed media such as a poster or flyer. This is where QR codes come in handy.
QR codes are perfect for print media as they allow potential participants to get to your survey directly by quickly scanning the code, rather than having to read and manually input a long survey URL.
For every “Survey Link” collector you create, you can now also generate a QR code as an image file. You can then take this image and place it virtually anywhere. Here is an example:
Try it out, scan the code above with a QR scanner on your smartphone and you will be redirected to the corresponding survey.
Right now, you can be programmatically notified about new survey responses in real-time. We will be adding more events over time. If you would like to be notified about other survey events via Webhooks then please get in touch!