Great news for all our users! We have taken a major step forward in data security. We are thrilled to announce that, along with our existing SSL encryption, all our databases and backups are now encrypted at rest.
What does this mean for you? Simply put, it is about making your data safer than ever. Encryption at rest means all your survey data – whether it is in use or stored – is encrypted and protected against unauthorized access. This update strengthens the security of the sensitive information you collect in your online surveys.
This change applies to all existing and future surveys that are created with us.
It is now also possible to dynamically show or hide questions based on the Collector (e.g. Survey Link) used to take the survey.
For example, you can create two survey links for your online survey: One for existing customers and one for potential customers. You can then specify in your survey that certain questions should only be shown to existing customers:
This eliminates the need to create two separate surveys. You can simply share one link with existing customers, and the other with potential customers, and both will see only the questions relevant to them.
We are please to announce that we have updated our Theme Editor. It now allows you even better to customize your questionnaire layout according to your needs.
The way you can add your own logo to your survey layout has also been improved.
You can now also set a “Default survey design” to be used automatically for any new surveys. This can be done within your “Default Survey Settings”.
You can now also share your own themes with your team members, and vice versa. Your team member’s layouts will automatically appear within the Theme Editor, where you can preview and apply them to your surveys.
You can now restrict access to your online survey with access codes. This will guarantee that only people with a valid access code can participate in your survey. This is similar to a password protected online survey, only that every participant uses their own personal password.
Simply create a new collector of type “Access Code” and generate random access codes. You can then share those access codes with your participants.
Every access code can only be used once to participate in your survey. An ideal use case is voting, where every person should only be allowed to vote once.
We are happy to announce that you can now create multiple tabulated reports for every given survey:
Any filters you set or chart types that you define will remain set for each report. This allows you to create multiple reports with specific settings each, and to view them without having to reset your main report every single time to different states.
One particular use case that we have been asked often about is the ability to create a “Management Report” or similar, that only contains results to specific questions and that can be shared with Management or other third parties in a safe way. This is now possible:
After you have created your custom report, you can simply click on “Share this report” to get a unique, read-only link to that report. You can share that link with anyone who needs access to this data.
There are many organizations around the world that are doing amazing things to help others in need. We are very proud to announce that we will be supporting charitable and non-profit organizations by offering a discount of 50% OFF our premium plans.
You can find out more about what requirements are needed, as well as how you can benefit from this offer here: Discount for Nonprofits
If you are part of, or know someone who is part of, a not-for-profit organization then please get in touch with us. We would love to hear from you!
Up until now, we have been running two separate online survey platforms, namely eSurveyCreator and SurveyHero.
Today we are excited to announce that we have merged eSurveyCreator into SurveyHero. This will allow us to strengthen our brand and to prevent confusion.
If you have an eSurveyCreator account, then nothing will change for you, except that you and your survey participants will be redirected to surveyhero.com. All of your surveys, survey links, etc., that you may have already shared, will continue to work. You can also continue to share “old” survey links that use the domain esurveycreator.com.
Enterprise customers using a White Label solution will not be affected either. All survey links using a custom domain will continue to work unchanged.
In order to support educational institutions, we are happy to announce that we have now launched our Educational Discount program. Both students and faculty members, such as educators and university staff and their members, can now benefit from a discount of 50% OFF our paid plans (with the exception of the Enterprise Plan).