Great news! Now you can customize your survey link. This means instead of seeing something that looks like the default link:
https://surveyhero.com/c/2d16188
You can change it to look like this:
https://surveyhero.com/c/customer-satisfaction
This feature is available starting from the Professional Plan and can be very useful if you want to send out a link with a more personal touch.
As always we welcome any feedback you may have:
They say a picture is worth a thousand words, well… we have just launched the ability to add images to your survey!
Add an image to further explain or expand on a question, add your company logo to get a more branded look or simply just add an image to make your survey stand out more! We really look forward to seeing this feature bring your surveys to life!
As always we welcome any feedback you may have:
A Rating Question offers a super simple way for your participants to answer questions with just a single click. You can create the classic:
“How would you rate my product out of 5 stars?”
or use one of our custom icons to better suite your question:
We think this is a great addition to our library and look forward to seeing what creative ways you can think of using it. As always, we welcome any feedback you may have:
We have just launched the Net Promoter Score (NPS) question. NPS uses one standard question to measure your customer’s loyalty by simply asking:
“How likely is it that you would recommend our company/product/service to a friend or colleague?”
By always asking the same question and giving participants a choice from 0 – 10, you can easily gauge your customer’s satisfaction and loyalty with one metric, your Net Promoter Score. In the background, we will handle the calculation for you. Once your results start coming in you will be able to see your NPS in the reports area where we have designed a new special NPS Chart type:
We think this is a great addition to our element library and think it will be a useful tool for your business! As always, we welcome any feedback you may have:
Feeling festive? We have added 6 great themes for the holiday season! Are you organizing a Christmas or New Year party? Then these themes are perfect for you!
The new themes are already in the Theme Library! Go try them on for size.
