Make your Online Survey Completely Anonymous

To collect true and honest feedback, it is often necessary to conduct surveys that are anonymous. Right now, you can do so by not applying any settings that might allow you to identify a response. You can then mention this e.g. in your survey invitation and within your questionnaire.

However, how would your participants know your survey is indeed anonymous? There is no way for them to verify that. Doubts regarding anonymity often lead to dishonest responses and skewed data.

Today we are happy to announce that we have made some updates to the tool and you can now offer a guarantee of complete anonymity to your participants. This is an option that can easily be enabled for each individual survey.

When this is active, we will show a label to your participants that officially confirms the anonymity of the survey. They can click on it for more information onto how we guarantee anonymity.

An ideal use case for this is e.g. when you would like to run an employee feedback survey. Informing the participants that their responses will remain anonymous will allow them to put their privacy concerns at ease and answer questions truthfully.

When you activate the option “Anonymous Survey”, we will automatically hide the email address, IP address, link parameters, meta data and any other piece of information that might allow the identification of a participant.

You can activate the “Anonymous Survey” option in your survey settings. To add one more level of protection, this setting cannot be deactivated once it has been turned on.

You can learn more about how we make surveys fully anonymous here: Conduct Anonymous Survey

Edit Responses from your Online Survey

We thought that a great way to start the year would be to roll out a new feature for you all!

You can now edit your online survey responses directly from within the tool. Simply visit “Responses”, open the response you need to alter and hit “Edit”.

You will be shown the entire questionnaire at once (no page breaks) with all original answers from your participant. You can then simply edit the answers as needed and hit “Save”.

There are many legitimate cases where it is useful to be able to alter survey responses, such as an obviously wrong answer that might skew your data or when you want to update some information that was submitted to you by other means, etc. With this new feature, you can now make super quick changes to responses and fix those mistakes.

This feature is available starting from the Business Plan.

Happy New Year and all the best for 2018 from everyone at SurveyHero!