Using open ended questions like the Text Field and Text Area are a great way for you to collect detailed responses. Closed question types will only tell you that X number of people selected answer A, whereas open question types will allow participants to write out an answer in their own words. You will find the Word … Continue reading New Chart Type: Word Cloud
A very important part of conducting an online survey is being able to review the collected response data in a clean and easy to read format. With a wide range of chart types to choose from you can already create amazing looking reports and today we are happy to announce another great feature has been … Continue reading Customize Chart Colors in your Online Survey Report
We have just launched a very popular feature that many of you have been asking for. Skip Logic gives you the ability to skip certain pages based on what participants have previously answered. Your survey should be as easy to complete as possible. Too many pages with questions that don’t relate to the participant can lead to … Continue reading Create Complex Online Surveys with Skip Logic
Today we are happy to announce that Survey Redirection is now available! By default, your participants will land on a SurveyHero landing page after survey completion, however, now you can redirect your online survey participants to any website you choose after they complete the survey. This feature is available starting from the Business Plan and can be … Continue reading Redirect your Participants on Survey Completion
If you want to allow your participants to enter a date in your online survey, then the new “Date” question type is going to make your life a lot easier! You could use a “Textfield” question to get dates, however, the problem here is that any value could be submitted and even if your participants entered a … Continue reading New Question Type: Date
Great news! Now you can customize your survey link. This means instead of seeing something that looks like the default link: https://surveyhero.com/c/2d16188 You can change it to look like this: https://surveyhero.com/c/customer-satisfaction This feature is available starting from the Professional Plan and can be very useful if you want to send out a link with a more personal touch. … Continue reading Customize your Survey Link!
They say a picture is worth a thousand words, well… we have just launched the ability to add images to your survey! Add an image to further explain or expand on a question, add your company logo to get a more branded look or simply just add an image to make your survey stand out … Continue reading New Feature: Add images to your survey!
A Rating Question offers a super simple way for your participants to answer questions with just a single click. You can create the classic: “How would you rate my product out of 5 stars?” or use one of our custom icons to better suite your question: We think this is a great addition to our … Continue reading New Question Type: Rating
We have just launched the Net Promoter Score (NPS) question. NPS uses one standard question to measure your customer’s loyalty by simply asking: “How likely is it that you would recommend our company/product/service to a friend or colleague?” By always asking the same question and giving participants a choice from 0 – 10, you can … Continue reading Calculate your Net Promoter Score with SurveyHero!
Feeling festive? We have added 6 great themes for the holiday season! Are you organizing a Christmas or New Year party? Then these themes are perfect for you! The new themes are already in the Theme Library! Go try them on for size.