Create Complex Online Surveys with Skip Logic

We have just launched a very popular feature that many of you have been asking for. Skip Logic gives you the ability to skip certain pages based on what participants have previously answered. Your survey should be as easy to complete as possible. Too many pages with questions that don’t relate to the participant can lead to … Continue reading Create Complex Online Surveys with Skip Logic

Redirect your Participants on Survey Completion

Today we are happy to announce that Survey Redirection is now available! By default, your participants will land on a SurveyHero landing page after survey completion, however, now you can redirect your online survey participants to any website you choose after they complete the survey. This feature is available starting from the Business Plan and can be … Continue reading Redirect your Participants on Survey Completion

Customize your Survey Link!

Great news! Now you can customize your survey link. This means instead of seeing something that looks like the default link: https://surveyhero.com/c/2d16188 You can change it to look like this: https://surveyhero.com/c/customer-satisfaction This feature is available starting from the Professional Plan and can be very useful if you want to send out a link with a more personal touch. … Continue reading Customize your Survey Link!

Calculate your Net Promoter Score with SurveyHero!

We have just launched the Net Promoter Score (NPS) question. NPS uses one standard question to measure your customer’s loyalty by simply asking: “How likely is it that you would recommend our company/product/service to a friend or colleague?” By always asking the same question and giving participants a choice from 0 – 10, you can … Continue reading Calculate your Net Promoter Score with SurveyHero!